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Customer Service Specialist 2nd Shift

White House Custom Colour is currently seeking a Customer Service Representative for our Eagan, MN location.

Be a part of one of the largest and fastest moving professional digital photographic and press imaging company in the United States. White House Custom Colour provides customers with the finest professional quality photographic products and excellent customer service. If you have a background in photography or experience in the photography industry, enjoy learning, teaching and helping others succeed and often dazzle people with your charm and empathy, then please consider applying to be a part of our team!

We are currently seeking motivated, organized, customer-focused team players to join our Customer Service Department. Our team is personable, fun and available Monday through Friday from 2:00 PM - 10:30 PM.

We have the honor of working with the best photographers in the business. Whether our clients are just starting out or are well established, we believe in the vision they have for their success. It is our privilege to work alongside them, offering our personal best in service and care, so that they can “WOW” their clients.

We engage with our clients in a number of ways. You will work one-on-one with a wide range of photographers, helping them get the most out of White House Custom Colour. We solve problems, offer advice and make sure our clients have a product they love. You’ll get to chat on the phone, write helpful and witty emails, make connections through IM. 

We are our client’s greatest assets and advocates!

About you:

  • You solve problems, take initiative and delight in taking part in the success of other.
  • You understand the importance of guidelines and how sometimes flexibility is the sweet spot.
  • You love seeing those “ah-ha” moments when information -complex or simple- clicks for someone.
  • Your middle name is “detail oriented” or “fast-paced environment.”
  • Your ability to understand how someone else feels is finely tuned.
  • You like to talk and you like to write.
  • You are excited to spend your day with awesome people who will go the extra mile for each other and the clients.

Even more about you:

  • A minimum of 2 years customer service experience
  • Strong background in photography and/or experience working in the photography industry
  • High school diploma or equivalent required; associate's or bachelor's degree in photography or related field strongly preferred
  • Computer skills, knowledge of Microsoft Office, intermediate level in Photoshop, and minimum typing speed of 35 words per minute  

Benefits of working at WHCC:

As a White House Custom Colour staff member, you will enjoy the opportunity to:

  • Provide our clients with the very best service and create moments of delight.
  • Work in our clean, bright, high-tech facility.
  • Work overtime hours to earn extra money.
  • Be part of a team working in a fun environment with a casual dress code.
  • Possibly be considered for future career opportunities.
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